Storage: Frequently Asked Questions

Does Blue Lagoon provide a lock for the storage space?
In Cedar Rapids and Hiawatha each tenant provides the lock for their own unit. You can purchase the required stainless steel disc lock from us for $9 or they are also available at WalMart or Menards at a slightly higher price.
How do I pay my monthly bill?
We give you several options to make your monthly payment.  You can mail your payment by check or money order to: 288 Blairs Ferry Road NE Cedar Rapids, IA 52402.  With our AutoPay program, we can automatically debit your checking or savings account each month.  Of course, you can always stop by our office on Blairs Ferry Road to pay your bill by cash, check, debit or credit card (MC, Visa, Discover, or AMEX) .  Office hours are 10:00 am - 5:30 pm Monday-Friday.
Am I renting the space month-to-month or am I on a lease?
Your contract is a month-to-month agreement with Blue Lagoon. You can move out whenever you want after you fulfill the one month minimum.
Do you require a 30 day notice to move out?
Blue Lagoon only requires a 10 day notice to move out.  If a move out notice is not given, the client is responsible for an additional 10 days of rent.
Do I get a discount if I commit to a longer stay?
Talk to our Manager for our Long Term Discounts.
Who is responsible for the contents of my unit?
The tenant is responsible for securing insurance on their belongings. Blue Lagoon offers a minimum insurance coverage of $2000 for $9 per month and strongly suggests it be purchased when your unit is rented. See office for details.
Can we put items directly on the floor?
We suggest the use of wood strips (or pallets) on the floor to prevent any moisture.  If you are using a combination of plastic containers and cardboard, place the card board boxes on top of the plastic containers.
When is my rent due and what happens if I am late?
Rent is due on, or before the 1st of each month.  Blue Lagoon does offer a ten day grace period.  If the rent is not paid by the 10th, on the 11th day, late fees will be added to your account and you will be denied access to the facility. You will need to pay your rent by cash or cashier's check to get immediate access. If paying by personal check, there is a 3-day waiting period to clear bank.

A reminder notice is mailed on the 15th.  If the rent remains unpaid, a “Lien Notice” is sent after 30 days and we will claim a Lien against the property in the storage unit.

On the 45th day, we will send you a letter notifying you that your lock has been cut off and operator will take possession of leased space. We will inventory all items and take pictures of the unit and there will be a $50.00 inventory charge added to your total bill. We may elect to leave the contents in the unit with rental fees accruing, until sold or the contents may be stored in a different place.

On the 60th day, we will send you a "Notice Of Sale" letter showing the date and time of the sale of all contents in the unit. In addition; a $40.00 sale fee and a $25.00 publication fee will be assessed to your account and the information will be published in the paper. Any partial payment for less than the total amount will not prevent a sale, unless agreed to by the Operator in writing.

In accordance with Iowa Law, the sale will be held approximately 90 days from the date of your default and proceeds will be first applied to the rent due on your account. Any balance remaining after all rent, charges, penalties, and the expenses of sale will be forwarded to the renter's address as listed in the rental agreement.